Officescan, agents appear offline

Two resources to consider:

http://esupport.trendmicro.com/solution/en-US/1034943.aspx

if dashboard fails to load with a 403.1 error:

http://esupport.trendmicro.com/solution/en-US/1060118.aspx

 

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Reset TCP IP Stack on Windows

Abrir una linea de comando como administrador en Windows 7:

netsh int ip reset c:\resetlog.txt

Two helpful links for information on failled Snapshots and System Recovery 2013

On Windows Server 2012 R2:

https://www.veritas.com/support/en_US/article.TECH200584

how to restart services related to the Shadow Services without restarting the server:
https://support.software.dell.com/es-es/kb/129774

Synchronization Tab crashes the WSUS console

You have to clear the synchronization history from the Windows Internet Database (WID) if you selected it during your WSUS setup.

You can connect to the Internal Database with the SQL Express Management Studio using the following instance for Windows Server 2012 (R2): \\.\pipe\MICROSOFT##WID\tsql\query

Follow the instructions on: https://blogs.technet.microsoft.com/sus/2009/03/04/clearing-the-synchronization-history-in-the-wsus-console/

If you only want to delete certain records, you can do it with the query:

DELETE FROM tbEventInstance WHERE EventNamespaceID = ‘2’ AND EVENTID IN (‘381’, ‘382’, ‘384’, ‘386’, ‘387’, ‘389’) AND TimeAtServer < ’20yy-mm-dd’

this query will delete from that date back in time.

 

Location of Logs for Symantec System Recovery

The link gives the information on location for different versions of Operating systems.

https://www.veritas.com/support/en_US/article.TECH67818

Outlook 2010 after December 2015 patches misbehaves

Symptom:
User email view option resets after closing, cannot save a signature, Outlook always in Safe Mode.

Remedy:
Remove Patch KB3114409.

Information on Folder Redirection on the Windows Registry

The location of the entries for folder, desktop and other redirected folders is:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

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